Reliance Jio users across India have reported a significant service outage, disrupting both mobile networks and JioFiber connections. According to Downdetector, a platform that tracks outages, the issue began around 11 AM and, at its peak, saw over 10,000 complaints from affected users.
The outage has primarily impacted users in major cities, including Delhi, Mumbai, Hyderabad, Bengaluru, Chennai, Nashik, Kolkata, Patna, and Guwahati. As of now, 68% of users are facing mobile network issues, while 37% have reported problems with their mobile internet. Additionally, 14% of users are experiencing connectivity issues with JioFiber services.
Key Areas and Services Affected
Users of both Jio’s mobile services and Jio AirFiber have been hit particularly hard by the outage. Many have expressed frustration on social media platforms, citing difficulties in making calls, accessing mobile data, and using internet services.
Although reports on Downdetector indicate a decline in complaints since the initial spike, a significant number of users are still experiencing service disruptions.
No Official Response Yet from Reliance Jio
As of now, Reliance Jio has not issued any official statement regarding the cause of the outage or a timeline for its resolution. The company’s silence has left many users searching for answers as they wait for service restoration.
The incident has raised concerns about the reliability of the telecom giant’s infrastructure, especially in light of its massive user base spread across India’s urban centers.