The Aadhaar card is an essential identity document in India, required for everything from opening a bank account to filling out job application forms. However, some Aadhaar center operators have been reportedly charging extra fees beyond the set rate for updating Aadhaar card details. UIDAI (Unique Identification Authority of India) has fixed the charge for updating biometric and demographic details at an Aadhaar center to ₹50.
For basic demographic updates like name, address, or date of birth, you can update your Aadhaar card online for free from the comfort of your home. However, if you need to update photo or biometric information, you’ll need to visit an Aadhaar center, where the official fee of ₹50 applies.
If you find that an operator is demanding more than the prescribed fee, UIDAI has made it simple for citizens to file a complaint. You can lodge your complaint either online, by calling the toll-free number, or by email.
Steps to Report Overcharging
If an operator at an Aadhaar center is asking for more than the fixed charge, here’s how you can report it:
- Call the Toll-Free Number: Dial UIDAI’s toll-free number, 1947, and file your complaint.
- Email UIDAI: Send an email to help@uidai.gov.in with your complaint, including any necessary proof such as the receipt, the center’s name, and the operator’s details.
- Use the Online Complaint Form: You can also go to the UIDAI official website, fill out the complaint form, and submit it with the necessary information.
Why Reporting Is Important
UIDAI aims to maintain transparency and integrity across all Aadhaar centers, so reporting any instances of overcharging ensures that corrective actions can be taken against erring operators.
Important Tips
- Before filing a complaint, ensure you have the necessary proof and information.
- Keep UIDAI’s response or any updates related to your complaint for future reference.
- Remember that Aadhaar update services are either free online or fixed at a minimal rate for biometric updates at Aadhaar centers.
Staying vigilant about the official charges for Aadhaar updates will help you avoid overcharging and ensure that all operators follow UIDAI’s established guidelines.